About Us

About PARENTS Online

It’s so nice actually talking properly openly with someone who has been there. I bet a lot of people feel like I do’ – PARENTS Online User September 2021

PARENTS Online is a confidential messaging service where parents and carers can receive emotional support from a trained volunteer with their own lived experiences of parenting. PARENTS Online gives parents/carers space to be open about any problems, issues or anxieties they may be facing. It is a safe space to chat openly without judgement, about anything.

The Covid-19 pandemic brought many new difficulties for parents and carers with illnesses, home-schooling challenges, job losses, loss of earnings, and mental health worries. In July 2021 The Cellar Trust, a mental health charity in Bradford, identified a need for emotional support for parents/carers; PARENTS Online was launched to give parents and carers the support they deserve. Due to extensive demand the service is now available Monday-Friday, 6pm-9pm.

We are delighted to offer PARENTS Online with the support of Brathay Trust, a UK-wide young people’s and family charity, and Andy’s Man Club who are a men’s mental health charity. By delivering this service in collaboration with other charities we hope to show all parents that it’s OK to talk about their struggles and we aim to significantly help with the mental health of families.

Click here to chat to one of our dedicated team Monday to Friday, 6pm-9pm.